Challenge .101

Call the doctor, literally

If I only have minor discomfort, do I have to go to the hospital just for that?

🍎
Personal care

Summary

For years, many health services have been advancing in different forms of telemedicine, but the crisis caused by the coronavirus has definitely aggravated the situation and access to medical care. However, we do not want to neglect the rest of the health problems.

Some of the problems that we want to solve with our product:

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No items found.
Bring specialists closer to their patients
Establish secure channels of communication
Establish secure channels of communication
Speed up query times
Have digital records of consultations

What do people say?

These are the comments of some people who are facing these problems and that you can consider as existing pain points.

la persona que tiene esa opinión

Sometimes I don't feel well but I don't go to the clinic because I prefer to wait for it to pass.

la persona que tiene esa opinión

I'm afraid to leave the house because I don't want to get sick with coronavirus, much less go to a hospital.

la persona que tiene esa opinión

Every time I go to the doctor for an emergency, I end up spending hours in a waiting room.

la persona que tiene esa opinión

I want to be able to access my history and results of medical check-ups.

la persona que tiene esa opinión

I made an appointment with the dermatologist and was told that it was not a priority at this time and that I should call back the following month.

la persona que tiene esa opinión

The hospital is very far from me, it takes me longer to get there than it takes for the doctor to give me a diagnosis.

Some tips...

These tips can help you solve the challenge.

🚑
If you know someone who works in the medical field, ask them about everything, from their routine to if they have had experience with a similar service.
🧑‍⚕️
Find out about the types of health problems and specialties that can be treated in this way.
📱
Review apps that already solve some of these problems and analyze if they do it efficiently and if they fail, you can improve people's experience.

Example Process

This process is based on the Design Thinking methodology and you can take it as a reference to present your case study.

See Figma templates
Diagram thats show the Design Thinking process
1.
Empathize and discover
2.
Define your product
3.
Sketch till you drop
4.
Prototype your most complete solution
5.
Test and rectify
6.
Learn to stop yourself and present solutions

Examples shared on UXstuff

Case studies that were shared for UX designers in the UXstuff Community.

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Some examples

These are some examples of case studies where similar problems are solved. They are just a reference ehh!

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Send a solution

How great that you solved some challenge! Just leave me the link to include it on the site as an example.

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